Privacy Policy

ProMyHealth is committed to protecting the privacy of its users and maintains safeguards to store and secure information it retains. These safeguards may be physical, electronic or procedural. This document describes how ProMyHealth collects data from its Web sites and how we use the information. We reserve the right to make changes to our site, policies, and conditions of use at any time. By visiting ProMyHealth.com you are accepting these conditions.

What information does ProMyHealth collect?

It is ProMyHealth’s general policy to collect only minimal personal information that visitors knowingly choose to provide. The following information is collected from all visitors to ProMyHealth Web sites and is recorded in a log file:

  • Time and date of the visit
  • The Internet address of the computer contacting us
  • The browser and operating system used
  • The pages that are viewed
  • The previous pages that were visited

From general users:

ProMyHealth does not collect any personal identifying information from users who are browsing the public areas of ProMyHealth Web sites other than those data items mentioned above. Users to the public areas of ProMyHealth Web sites browse anonymously. ProMyHealth does not review the use of publicly accessible ProMyHealth Web sites by individual users unless this information will assist ProMyHealth staff in troubleshooting individual problems. ProMyHealth will also review this information if a user’s account is associated with:

  • Attempts to violate security of ProMyHealth computer networks
  • Activity that degrades the performance of ProMyHealth Web sites
  • Activity that might be related to copyright violations

For registrants on a questionnaire, purchasers of products from the ProMyHealth catalog and other paying customers:

If a member has logged into a password-protected area of a ProMyHealth Web site, the user’s ID and password are recorded to enable them to re-enter the site. In the course of using ProMyHealth Web sites the registrant may be asked to provide personal information in order to purchase a product, participate in ProMyHealth activities, or otherwise interact with the ProMyHealth. In addition, the registrant may be asked to update their member contact information.

Important note for ProMyHealth registrants: ProMyHealth maintains a membership database. The information from this database is drawn from online registration, donations, subscriptions, product orders, CME reporting, member surveys and other correspondence between ProMyHealth and its registrants.

If a non-registrant purchases a product from the ProMyHealth’s Web site or claims CME credit for an online course, the user’s name, address and other personal identifying information are recorded. In some instances, demographic information is collected and recorded.

Credit Card information: ProMyHealth does not disclose credit card account information or activity provided by its customers. When registrants and customers choose to pay using their credit cards, ProMyHealth submits this information encrypted to obtain payment from the appropriate clearing house. If credit card numbers are stored in ProMyHealth databases, they are encrypted.

How does ProMyHealth use data collected?

ProMyHealth uses the data it collects from its Web sites to better serve registrants and visitors to the ProMyHealth Web sites. ProMyHealth uses information submitted on the ProMyHealth Web sites by registrants and other customers in the following ways:

ProMyHealth services and products: ProMyHealth uses data collected to improve its Web content, to respond to visitor needs and preferences and to develop new products and services.

Disclosure to third parties: ProMyHealth makes registrant and visitor contact information available to third parties at its sole discretion. On occasion, ProMyHeallth may also provide limited data to third parties that offer CME, products or services deemed of interest to the clinical or socioeconomic practice of medicine. These limited data include names and addresses, but do not include phone numbers, fax numbers, e-mail addresses or other personal information.

Disclosure required by law or emergency circumstances: ProMyHealth may release personal information to third parties in order to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In the event that ProMyHealth is legally required to disclose your personal information to a third party, ProMyHealth will notify you unless doing so would violate the law or court order.

External relationships

ProMyHealth has agreements with other organizations that offer products and services through ProMyHealth Web sites or affiliate agreements. When the user interacts with these organizations, different rules and privacy policies may apply. ProMyHealth does not control the collection or use of information provided under these circumstances.

How does ProMyHealth use cookies?

Cookies are a technology used by ProMyHealth to identify a user as the user moves through the ProMyHealth Web sites. The user’s browser allows ProMyHealth to place some information on the user’s hard drive that identifies the computer utilized. Two types of cookies are commonly used. A session cookie is a temporary file stored in memory on the user’s computer drive whenever a Web site is accessed and is terminated by closing the browser. A persistent cookie is a file stored on the user’s hard drive that may be deleted manually by the user or expired by the Web server.

ProMyHealth uses cookies on areas of its Web sites to personalize a member’s visit, to offer greater functionality, and to track visitor practices. The information generated from these cookies is used to help determine which services are most important and guide editorial decisions.

The user who may not desire the functionality offered by the cookie has the option to disable the cookie either by indicating when asked that they do not wish to have the cookie created or by disabling the cookie function in their browser. A registrant must have cookies enabled in order to access the password-protected sections of the ProMyHealth Web sites.

For privacy questions or concerns about one of the ProMyHealth Web sites, please contact privacy@promyhealth.org.